General Questions


We always try to negotiate the deepest discounts, so as to get the best rates available online from the hotels just for your convenience.

How do I Register?

To register and create an account on is quite easy! If you don't have an account, simply click Sign In located on the upper right-hand of the screen to open your own account.

Do I need to have an account on to make a booking?

Yes, it is necessary to have an account on to make a booking.

Why do I need to create an account?

To enhance your booking experience on with a faster, seamless booking process of finding all your bookings easily in one place.

How do I book?

To book a hotel, simply enter the name of the hotel in the search field on the website, and click on the 'Search' button. You could also search for the area where you’d like to stay using the search field. Apply the available filters for better results as this helps to narrow your search.

How do I know my booking is confirmed?

After completing the booking process, a booking summary appears on the right hand side of the page. Also, a confirmation email with guest details, booking details and the hotel details is sent to you.

What if the hotel does not acknowledge the booking made online?

Kindly contact us right away to resolve this issue with the hotel directly. We always advise you carry a printed copy of the booking confirmation received via email.

What should I do if I do not receive a confirmation email after making a booking?

Kindly contact us to resolve this issue.

What are the methods of payment I can use?

The payment option depends on individual hotels. We offer three payment options, which are Card Payment, Bank Transfer Payment and Pay at Hotel. Choosing “Card Payment or Bank Transfer Payment”, means you pay online either through immediate bank transfer by credit card or mobile payment. For credit card payment, we offer Visa, Mastercard and Verve While choosing to “Pay at Hotel”, means you can pay by cash or card at the hotel, as this is subject to the available payment options at the hotel. We advise you to go along with cash in the local currency of the hotel as some hotels may not accept the use of credit cards.

Is booking on secure?

Online transactions between you and is through a secure channel and is absolutely safe.

How can I see how much it will cost?

The rates of each room type are clearly displayed next to them. Once you have selected the room type, entered the dates of your stay and select the number of rooms needed, the sum total is calculated automatically.

What does the price include?

The amount shown on the website is the total amount you pay for your accommodation. If you’re ever asked by a hotel to pay any hidden charges in the form of credit card fees, taxes, etc., kindly contact us right away. Unless it is clearly stated in your booking details, the amount does not include meals, drinks, activities etc.